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This can be characterized as: simple pages complex pages, with specific layout and presentation dynamic information sourced from databases, etc training materials online manuals (policy & procedures, HR, etc) general business documents extensive linking between pages. *XXBusiness Goals & Strategies Why are you purchasing a KMS? What are the long-term strategies and directions of your business? Use structured investigation methods, to ensure that the list of requirements is both manageable and sufficient. Group the requirements into categories. Grouping RequirementsyClassification scheme that has worked well for many organizations is: Content creation Content management Publishing 8G2G2 Content CreationThis is the functionality required by the authors (content creators) using the KMS. Integrated authoring environment. Separation of content and presentation. Multi-user authoring. Metadata creation. 8TsTs Content Management >Version control & archiving: Strict version control is necessary for backup and disaster recovery. Workflow: Decentralized content creation relies heavily on a powerful workflow model, that can be easily customized. User Administration: provision for various access policies. Security: Adequate security levels and audit trails must be in place to protect the integrity of the content. Integration with other systems : provision to integrated with existing business systems. Reporting: The KMS must provide an extensive range of reports, for both users and administrators. ?H l( d; Y  Publishing The publishing engine takes the content stored in the repository, and generates the final pages. Style sheets: Final appearance is controlled through the use of style sheets. This provides flexibility and expandability. Page templates: Overall page layout is specified via page templates. Ideally, a non-technical interface should be provided for managing this. Support for multiple formats: The KMS must publish to multiple formats, such as: HTML (web), printed, PDF, hand-held (WAP), and more. fbbnj  Other FeaturesPersonalization: Different information is presented based on either user profiles, or metadata in the source content. Usage statistics: The KMS must allow comprehensive usage statistics to be gathered. Cross browser support: The pages must be viewable in all major web browsers. Limited client-side functionality You may wish to limit which client-side technologies (Java,, Flash, etc) are required to view. Speed: Page size must be limited to ensure that load times are acceptable for users. zZgC7!aP  Cost and ServiceTraining: The vendor must provide training on the KMS. Documentation: The KMS must be supported by adequate documentation for users. Warranty: The warranty period provided, once the software has been purchased. Maintenance agreements: The vendor must outline their support arrangements, including service level agreements and upgrade processes. Resources required: hardware, software and operating systems. Skills required: within your organization to customize and maintain the KMS? Cost: Both the fixed costs for the KMS, and the per-user costs. Scalability: The load levels that the KMS supports, and the additional resources required for increased usage. IT constraints Specify any pre-existing hardware or software that the KMS must interface with, or run on. Z /A Fp*2< d] ` Ot{h______` M <ff33̙3` +ffO=ff̙H7` fff3f̙` Tff33ff` 0Ky{kOz` )R{f` GiIfff̙fR` ̙|̙3f` 3ff~>?" dd@'?lFd@  nK'o`P( n?" dd@   @@``PT     o (`0p>> ''d~(  dZB d c $D"`  d 6$ "M }  X Click to edit Master title style!!  ( d 0 "; `  RClick to edit Master text styles Second level Third level Fourth level Fifth level!    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