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Where I Worked
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Before joining SQL Star,I was Delivery Head at ICUS, an e-learning consultancy company.Prior to this I was DirectorTechnology and Delivery at First E-Learning Quest, a company co-founded by me. My assignment as General Manager with Hero Mindmine, a premier IT Enabled Services
Training Company in India, under the banner of Hero - a member of
the USD1200Mn Hero Group. As a member of the leadership team, from its
inception, I gained a valuable experience that is possible only in a
startup.
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I was responsible for
identifying skills requirement by the IT Enabled Services
Industry, build a robust curriculum and a hybrid training
methodology standardized for multi location delivery, and build
the necessary team required for the training development and
delivery and technology infrastructure. |
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I was instrumental in
setting up the Internal Systems and IT infrastructure for all the
centers which included finalization of hardware, software, networking
etc. and laid down the operational and quality audit process
for the training delivery. Currently, HeroMindmine is leading player
in the IT Enabled Service training market and offers entry level
training for Call Center Agents at major locations in India. |
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At
NIIT, I was
part of the core team that set
up NetVarsity; responsible for learning delivery architecture and played a
leadership role in creating the instructional model and setting up
the operations and services. NetVarsity was the first of its kind in
India and one of the first few in the world. NetVarsity’s
success has encouraged NIIT to spin off a separate company in the
area of online learning.
I had a wonderful
boss in the name of Manmohan Jain, who was fondly known as MJ
among the colleagues. He is not only a good mentor but an
excellent teacher who has a nag for explaining complex topics in a
layman language. My interest and understanding in
technology can be attributed him. |
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Later I was part of
the Centre for Research in Cognitive Systems (CRCS); an application R&D
division of NIIT to spearhead the research activities of the
division. The focus of research here was to bring out innovations to
improve learner and development productivity. During my tenure at
CRCS, I directed a number of projects which resulted in developing
software products such as Web Based Performance Assessment Tool,
development methodology for test item creation, etc. Mt
stay at CRCS is memorable and has given me a lot of learning. My
boss K.K Bhardwaj aka KK is a dynamic person and excellent
team builder. The monthly family get-togethers was something
we always look forward to. |
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National Institute
of Open Schooling (NIOS), known as National Open School (NOS)
then, an open learning institution for K12 segment and
vocational education under the Ministry of Human Resource
Development, Government of India. As a Head of the Learning Skills Unit,
I was reporting to the Chairman Prof. M. Mukhopadhyay who is a
renowned academician and institution builder. I was heading a
research and development unit meant for creating innovative
instructional materials that were aimed at developing learning
skills among open school students. In addition, I was
instrumental in initiating the Introduction of Psychology as a
subject at
Senior Secondary Level, and lead the curriculum and courseware
development; In addition, I was involved in providing consultations
to various State Governments for setting up State
level Open Schools and proposal development for the
same. |
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Just after submitting
my Ph.D thesis, I joined Centre for Educational Management and
Development (CEMD),
an NGO specializing in the area of school improvement and
educational leadership development activities, as a Programme
Officer and reporting to the Executive Director, Ms. Jayshree
Oza. I was leading EMRP (Educational Management Resource
Programme), funded by Aga Khan Foundation, Geneva, for a group
of schools in Delhi. I was actively involved in organizing and
conducting various workshops in the area of school management,
educational delivery, community participation, and other school
improvement aspects. |
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I feel proud to be
one of the initial team member of the CEMD and have learned from an
evolving organization. CEMD was a closely-knit team that lead by Jayshree Oza, who
was admired for her networking and
organizational abilities. My stay at CEMD is memorable for the
learning opportunity it provided and the excellent open culture
we had.
I had my hands-on
experience in consensus building and team development at CEMD,
which I use regularly in my work life. |
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Before joining FMS as
a doctoral candidate, I was part of the
research team on a project titled "Management of Educational Change" in
National Institute of Educational Planning and Administration (NIEPA),
which introduced me to the field of management research. I was
lucky to have worked with Prof. M. Mukhopadhyay who played the role
of my mentor and guru. |
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Just immediately after
completing my post graduation, I had brief stint in sales with
Precision Data Products Pvt. Ltd. and selling IBM punch cards,
continuous stationary and allied products in the IT domain. During
my studies I did have had some exposure in the hospitality and customer
care industry through summer jobs.
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